Privacy Policy

1. Information We Collect

We collect data needed to operate jsonprompt.studio, including:

• Account & contact data such as your name, email address, authentication IDs, subscription selections, and in-product preferences.
• Prompt, project, and upload data that you submit when crafting JSON recipes, uploading reference images, or running experiments. This may include metadata about creations, run IDs, and credits consumed.
• Usage and device information such as IP address, browser type, locale, timestamps, referral URLs, crash logs, and cookie IDs so we can keep the platform secure.
• Payment and commerce records handled by our PCI-compliant processors (we store limited metadata such as transaction IDs and the last four digits for receipts).
• Support communications including emails to support@jsonprompt.studio and in-product feedback so we can respond and improve the experience.

2. How We Use Information

We use collected data to:

• Provide, personalize, and maintain the JSON Prompt Studio features you request.
• Process payments, manage subscriptions, credit usage, and detect fraudulent behavior.
• Send product updates, support responses, security notices, and transactional messages.
• Monitor platform reliability, train moderation systems, and understand how workflows perform.
• Comply with legal obligations, resolve disputes, and enforce our Terms of Service.

3. Legal Bases

Where required by law (including the EU/UK), we process personal data based on one or more of the following legal bases: performance of a contract (delivering the studio), your consent (for marketing or cookies), legitimate interests (protecting our services, improving features), and compliance with legal obligations. You may withdraw consent at any time without affecting prior processing.

4. Third-Party Sharing

We do not sell your personal information. We share data only with partners that help us operate the platform, including:

• Cloud hosting, storage, and observability providers that keep jsonprompt.studio available.
• Payment processors and billing applications that securely handle subscription transactions.
• AI infrastructure and model partners that render prompts or convert images to structured JSON (we send only the data required to fulfill a request).
• Professional advisors, auditors, or legal authorities when required to protect rights or comply.

If we undergo a merger, acquisition, or asset sale, your information may transfer as part of that transaction, subject to this Privacy Policy.

5. Data Retention and Deletion

We retain information for as long as needed to provide services, comply with legal obligations, and resolve disputes. Prompt content linked to your account remains available to help you revisit past creations. You may request deletion of account data by contacting support@jsonprompt.studio; we will honor requests unless retention is required for legitimate business or legal reasons. Cached or backup copies may persist for a limited time.

6. Security

We use administrative, technical, and physical safeguards such as TLS encryption in transit, role-based access controls, and monitoring to protect your information. No system is completely secure, so please use a strong password and notify us immediately if you suspect unauthorized access to your account.

7. Cookies and Tracking

JSON Prompt Studio uses strictly necessary cookies to keep you signed in, remember language preferences, and secure sensitive routes. We may also use optional analytics cookies or local storage to understand how features perform. You can control cookies through your browser settings; however, disabling required cookies may affect functionality.

8. International Transfers

We operate from multiple regions and may transfer personal data across borders, including to the United States. When we do so we rely on approved transfer mechanisms such as Standard Contractual Clauses or comparable safeguards to protect your information.

9. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, download, or delete your personal data, as well as to object to or restrict certain processing. You can exercise these rights inside the studio settings where available or by emailing support@jsonprompt.studio. We will verify your identity before fulfilling a request and respond within the timelines required by applicable law.

10. Children's Privacy

JSON Prompt Studio is not intended for children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal data from children. If you believe a child has provided personal information, please contact us so we can delete it.

11. Changes & Contact

We may update this Privacy Policy to reflect product or legal changes. Updates will be posted at https://jsonprompt.studio/privacy with a new "Last updated" date, and we will provide additional notice for material changes when required.

If you have questions about privacy or data protection, email support@jsonprompt.studio.